We transitioned a multi-site, multi-faceted, widely varying CIAM environment for our client to one based on specific user profile, providing an individualized, single identity, user experience across the customer base.
RAAH Technologies support team members helped a multi-national telecommunications conglomerate with over a billion users streamline service desk process flows and upgrade IAM systems over a widely dispersed, global enterprise. The solution we provided supported over 1 billion users.
In a strict, HIPAA-regulated environment, we rolled-out patient management and engagement platforms to a customer base dependent on IAM across multiple different systems and data protection adherence.
We helped our client seamlessly and quietly upgrade customer identity and access across multiple sites and apps with a strategic migration of processes, users and rules with zero customer impact.