Workforce IAM

Data-Driven Identity

IGA Prevents Data Breaches, “Hacks”, and Expensive Lawsuits. That statement needs no fluff or additional context. Turn on the news for that. Or call us, we love an open dialogue.

Orphan Accounts, and low visibility on Legitimate Accounts, are definite threats to an organization. Having Processes around Identities tightly linked to a user’s journey is extremely important, but controlling that journey in its entirety, and having a 360* view of it at every turn is imperative.

Creating an Identity Repository

An Identity lives in multiple places, but its place of inception is usually an HR system.

Pulling that data down from ANY source into a system that can be used to transmit data based on rules and roles, while keeping a bulletproof record of that data, is integral to corporate security and audibility.

Role/Attribute-Based Access Control (RBAC/ABAC)

Based on the context data from an HR system, we can use a strong IGA system to assign additional context to a profile that dictates some type of access downstream in an application or service.

These are known as Attributes, and a clubbing of attributes that define access in one or multiple systems are called Roles, or Enterprise Roles

Access Requests and Self-Service

Gone are the days where an email to your Admin for access to a system is an acceptable way to keep track of access and requests. Today, we preach integrating with ITSM for Access Requests, and automating that process to run in tandem with your IGA system.

This allows for functionality like:

Self-Service Requests for Access: Users should be able to use the same ticketing software for helpdesk calls for Access Requests. We integrate our IGA solutions with existing Ticketing and Helpdesk Software to provide that and automate that fulfillment and approval process in the same breath.

Access Approval Flows: With an Access Request in the queue, rules based on the type of access requested kick in. A solid IGA system should be built to kick of Approval processes from necessary parties like managers and directors automatically once the request is in, or automatically grant access if a user meets predefined criteria.

Attestation and Access Reviews: It is important to periodically attest user access across your environment. This is how you prevent privilege creep, and thereby prevent costly mistakes from user access to resources irrelevant to an associate’s job function. This process can be delegated to user managers, team leads, and more based on your organization’s structure and can be set up and administered through an IGA system.

Threat Scoring and Artificial Intelligence: By assigning threat scores to different roles, attributes, and other privilege types, an IGA system can keep a record of a user identity and its threat potential to your organization. In addition to pre-configured actions for attesting accounts with high threat/ for removing access for those accounts once a threshold is reached, AI allows for the system to learn and suggest actions that the system should take to mitigate the threat based on past actions and data. A Modern IGA system thinks for itself and provides feedback to its administrator.

Governance and Administration

“If you can’t explain it simply, you don’t understand it well enough.” That’s old wisdom from Einstein that holds true to this day. A well-built Identity Governance Platform and Program make answering questions about user identities simple, and easy to understand through audit trails and process flows.

Auditability and Tracking: Audits in Corporate environments are as guaranteed as the Sun coming up tomorrow. Having a 360* view of Identity isn’t just a slogan, it’s a process, and one that can be bolstered by a strong IGA system ingrained in the foundation of access control at your Organization. If you don’t know where an identity has been since its inception at the click of a button, you need to re-evaluate how you do Governance.

Attestation and Access Reviews: It is important to periodically attest user access across your environment. This is how you prevent privilege creep, and thereby prevent costly mistakes from user access to resources irrelevant to an associate’s job function. This process can be delegated to user managers, team leads, and more based on your organization’s structure and can be set up and administered through an IGA system.

Threat Scoring and Artificial Intelligence: By assigning threat scores to different roles, attributes, and other privilege types, an IGA system can keep a record of a user identity and its threat potential to your organization. In addition to pre-configured actions for attesting accounts with high threat/ for removing access for those accounts once a threshold is reached, AI allows for the system to learn and suggest actions that the system should take to mitigate the threat based on past actions and data. A Modern IGA system thinks for itself and provides feedback to its administrator.